New Patient Information
Basic New Patient Information
Our Medical Assistant will return calls within a week or so. The following information might be helpful before talking with us over the phone at 360.385.4843. You might also email staff@opas.us with your questions.
Dr. Rotchford is available for both in-office and telemedicine consultations.
New patient consultations begin at $160.
New patient consultations are being scheduled with a priority for those with formal consultation requests.
The one-time-charge consultation, whether in person or online with a letter of consultation sent to one’s primary care provider (PCP), is as low as $250.00. For the standard 60-75 minute consultation, the fee is $390.
Regarding Your First Visit
After Dr. Rotchford listens to your medical history, provides a pertinent physical exam, and reviews your records, he will advise you of suitable options. We expect new patients to feel well-listened to. Our initial therapeutic plans are intended to be practical and workable. For your first visit, expect to be at the office for at least an hour. While Dr. Rotchford makes exceptions, please do not expect to have prescriptions for controlled substances filled during your first consultation.
After Hours Care
Dr. Rotchford is available by phone, generally within 24 hours, for established patients encountering concerns regarding their treatment plan. Please call the office number (360) 385-4843 for instructions on contacting our physician after hours. If it is an acute or new medical issue, please call your PCP first. Dr. Rotchford is primarily available for concerns about his prescriptions and their associated chronic conditions.
Some Potentially Helpful Forms & Handouts — For New and some established patients:
Release of Healthcare Information (useful for records to be sent from one provider to another)
Memo Regarding patients who seek specialized medical care for chronic pain and SUDS
This is for patients who want ongoing care by Dr. Rotchford for Chronic pain issues or substance use disorders. It is particularly pertinent for patients who might benefit from controlled substance prescriptions.
Memo about Washington State plans and Medicare Advantage Plans
This memo is directed to potential patients who have state-administered insurance: Medicaid, Apple Health, Basic Health, L&I, etc.
As a courtesy we have medical billers who bill third parties. Medicare has us bill them directly. For patients other than Medicare we expect down payments at time of service. Balances remain the responsibility of patients and after 60 days all balances are transferred to the patient. Prompt pay discounts are limited to 60 days. Out of network coverage for our services is often available but needs to be pre-arranged. We do not have agreements with any Washington State sponsored programs including Medicaid and L&I.